Hisense Appliances
Repairs & Service Centre

Common Faults and Problems with Hisense Appliances

• Water Drainage Problems: Often due to a clogged pump filter or hose, resulting in standing water in the drum.
• Spin Cycle Malfunctions: Could stem from an unbalanced load, worn drive belts, or motor issues, preventing effective spinning.
• Noise Issues: Excessive noise during washing is common due to foreign objects in the drum or worn bearings and suspension components.
• Error Codes: Hisense washing machines display error codes like “E1” (indicating water supply issues) or “E2” (drainage problems), requiring troubleshooting.

Tumble Dryers

• Heating Issues: Inadequate drying or no heat may stem from a faulty thermostat, heating element, or clogged air filter.
• Excessive Lint Accumulation: Clogged lint filters or ducts can hinder airflow, leading to longer drying times and potential overheating.
• Drum Malfunctions: Unusual sounds or drum movement issues may be due to worn-out rollers, belts, or motor bearings.
• Control Panel Failures: Dryer controls may become unresponsive due to electronic control board malfunctions, especially with prolonged high heat exposure.

Dishwashers

• Poor Cleaning Performance: Blocked spray arms, low water pressure, or issues with detergent dispensers can reduce cleaning efficiency.
• Water Drainage Problems: This can result from a blocked filter or clogged drain hose, leaving water standing at the bottom.
• Door Lock Problems: If the door doesn’t latch properly, it prevents the dishwasher from starting, which may stem from a worn latch or hinge issue.
• Error Codes: Hisense dishwashers may show codes like “E3” for heating element malfunctions or “E4” for overflow issues, signaling component checks or replacements.

Refrigerators

• Cooling Inconsistencies: Cooling problems often arise from a faulty compressor, evaporator fan, or thermostat.
• Water Leakage: Blocked defrost drains or faulty door seals can lead to water pooling inside or around the unit.
• Ice Maker Problems: If the ice maker stops working, it might be due to a clogged water line, faulty valve, or sensor issues.
• Temperature Control Failures: When refrigerators struggle to maintain consistent temperatures, this can result from control board issues or sensor malfunctions.

Air Conditioners (Residential)

• Inadequate Cooling: Low refrigerant levels, clogged filters, or faulty compressors can reduce the cooling efficiency of air conditioners.
• Water Leaks: A clogged drain line or improperly installed unit can cause water to leak from the indoor unit.
• Noise and Vibration: Loose parts or fan blade issues may lead to excessive noise or vibrations during operation.
• Control Malfunctions: Thermostat or control board issues can prevent units from adjusting temperatures or settings effectively.

Commercial Refrigeration Units

• Temperature Fluctuations: Frequent opening in commercial settings can stress compressors and thermostats, affecting temperature consistency.
• Condenser Fan Failures: Heavy use may wear down condenser fans, leading to decreased cooling and higher energy consumption.
• Drainage Issues: Blocked drain tubes may lead to water leakage, affecting storage areas and necessitating regular maintenance.

Air Conditioning and HVAC Systems

• Cooling Efficiency Loss: In commercial settings, HVAC units often lose efficiency due to clogged filters, refrigerant leaks, or compressor strain.
• Control System Failures: High-usage environments may cause thermostat or control board malfunctions, disrupting temperature regulation.
• Airflow Problems: Dirty evaporator and condenser coils can restrict airflow, requiring professional cleaning to restore efficiency

Feel free to contact us for any assstance with your Hisense electrical appliances, both and home and commercial. We have Technicians available to serve you within and around Cape Town.