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LG Brand

LG Appliances
Repairs & Service Centre

LG Appliance Service Centre - A Global Leader in Home and Commercial Appliance
Washing Machines. Tumble Dryers. Dishwashers. Fridges.Dehumidifiers. Air Conditioners

LG was originally established as “Lucky Goldstar” in 1958. It is a South Korean multinational electronics company headquartered in Seoul. LG was founded following the merger of two companies, Lak-Hui (Lucky) and Geumseong (Goldstar), both of which were prominent in the chemical and electronics industries. 

LG Dehumidifier

LG has since become one of the world’s largest manufacturers of electronics, home appliances, and telecommunications products. LG is renowned for its innovative technology and cutting-edge designs, offering smart appliances with AI-driven features and energy-efficient performance. The brand operates globally, providing high-quality products for both residential and commercial markets

Popular LG Appliances

LG Home Appliances

  • Washing Machines (Front Load, Top Load, and TwinWash)
  • Tumble Dryers (Condensation, Heat Pump, and Ventless)
  • Washer-Dryer Combos
  • Dishwashers (Freestanding and Built-in)
  • Refrigerators (French Door, Side-by-Side, Top and Bottom Freezer, and InstaView Door-in-Door)
  • Ovens and Microwaves (Conventional, Convection, and Smart Ovens)
  • Air Conditioners (Wall-Mounted, Portable, and Window Units)
  • Air Purifiers
  • Dehumidifiers

LG Commercial Appliances:

  • Commercial Laundry Equipment (Washing Machines, Tumble Dryers, Washer-Dryer Combos)
  • Commercial Refrigeration Units
  • Commercial Air Conditioners (HVAC Systems)
  • Professional Kitchen Appliances (Ovens, Cooktops, Refrigerators, Dishwashers)

Common Faults and Problems with LG Appliances

Washing Machines

  • Water Drainage Issues: A common issue is the machine not draining water properly, often caused by clogged filters, blocked drain pumps, or faulty water pumps.
  • Noisy Operation: Worn drum bearings, loose belts, or unbalanced loads can cause excessive noise during washing or spinning cycles.
  • Door Lock Problems: Front-load models can experience door locking issues, preventing the washing cycle from starting. This is often due to faulty door locks or electronic control failures.
  • Error Codes: LG washing machines display error codes like “OE” (drainage issues), “UE” (load imbalance), and “LE” (motor overload), which help diagnose specific problems.

Tumble Dryers

  • No Heat or Overheating: Dryers may stop heating due to faulty heating elements, thermostats, or blown thermal fuses. Overheating is often caused by lint buildup or clogged air vents.
  • Drum Not Spinning: Drum movement issues can result from worn-out belts, motor problems, or broken drum rollers.
  • Moisture Sensor Issues: LG dryers use moisture sensors to prevent over-drying, but faulty sensors may cause the dryer to shut off prematurely or over-dry clothes.

Washer-Dryer Combos

  • Long Drying Times: One of the most common complaints about LG washer-dryer combos is extended drying times, often caused by overloading or lint blockages in the dryer vent.
  • Water Leakage: Water leakage may occur from damaged door seals or clogged drain hoses.

Dishwashers

  • Poor Cleaning Performance: LG dishwashers may not clean dishes properly due to blocked spray arms, insufficient water pressure, or problems with the water inlet valve.
  • Drainage Problems: A common issue is water not draining correctly, often due to clogged filters or malfunctioning drain pumps.
  • Error Codes: LG dishwashers display various error codes like “IE” (water inlet issues) and “OE” (drainage problems), which indicate specific faults.
  • Door Not Closing Properly: Worn door seals or hinges can cause the door to fail to latch, preventing the dishwasher from operating.

Refrigerators

  • Temperature Fluctuations: LG refrigerators may experience cooling problems due to malfunctioning compressors, faulty temperature sensors, or control board issues.
  • Water Leaks: Water leakage can result from clogged defrost drains, malfunctioning water inlet valves, or ice maker issues in models equipped with these features.
  • Frost Build-Up: Frost accumulation inside the freezer is often caused by a faulty defrost system, including the defrost timer, heater, or thermostat.
  • Noisy Operation: Noise from the refrigerator may come from a malfunctioning compressor, condenser fan, or evaporator fan.

Air Conditioners

  • Cooling Inefficiency: LG air conditioners may struggle to cool effectively due to dirty air filters, refrigerant leaks, or malfunctioning compressors.
  • Water Leakage: Water leaks may occur from blocked drainage pipes or damaged water pans.
    Error Codes: Many LG air conditioners come equipped with diagnostic error codes, which help identify issues like low refrigerant levels or sensor malfunctions.

Commercial Laundry Equipment:

  • Frequent Overheating: High usage in commercial settings can lead to dryers overheating, often caused by clogged air vents or faulty heating elements.
  • Motor and Belt Failures: Continuous operation may lead to wear and tear on motors and belts, resulting in performance issues such as drum failure to spin.
  • Water Drainage Problems: Commercial washers may experience water drainage issues due to clogged filters or malfunctioning pumps, similar to home units

Commercial Refrigeration Units:

  • Compressor Failures: Over time, commercial refrigerators can experience compressor breakdowns, which result in cooling inefficiencies and temperature fluctuations.
  • Door Seal Leaks: Worn-out door seals can cause cold air to escape, leading to increased energy consumption and inadequate cooling.

Commercial Air Conditioners (HVAC Systems):

  • Cooling Inefficiency: Commercial air conditioning units may become less efficient due to refrigerant leaks, dirty filters, or clogged coils.
  • System Shutdowns: Faulty thermostats, sensor malfunctions, or compressor overloads can cause the HVAC system to shut down unexpectedly.

Professional Kitchen Appliances:

  • Temperature Inaccuracy: Commercial ovens and cooktops may experience heating element or thermostat failures, leading to inconsistent temperatures and cooking performance.
  • Ignition Problems (Gas Models): Gas cooktops may face ignition issues due to clogged burners or faulty igniters, impacting cooking efficiency.

LG appliances are widely praised for their cutting-edge technology, energy efficiency, and smart features, particularly in their home appliances. However, like all appliances, they can experience problems related to wear and tear, component failures, or user maintenance. Regular maintenance and timely repairs can help prevent or resolve most of these issues, ensuring long-lasting performance for both residential and commercial customers.

Feel free to contact us for any assstance with your LG electrical appliances, both and home and commercial. We have Technicians available to serve you within and around Cape Town.