Smeg Appliances
Repairs & Service Centre

Common Faults and Problems with Smeg Appliances

• Water Not Draining: Smeg washing machines can face drainage issues, usually due to blocked filters, clogged pipes, or faulty drain pumps.
• Excessive Noise or Vibration: Incorrect leveling or worn shock absorbers may cause excessive vibration, especially during the spin cycle.
• Door Lock Issues: The machine may fail to start if the door does not properly lock, often due to a faulty door mechanism or latch sensor.
• Failure to Spin: This can result from motor or belt issues, an imbalanced load, or a malfunctioning control board.

Dishwashers

• Poor Cleaning Performance: This can happen due to blocked spray arms, insufficient water pressure, or a faulty water inlet valve.
• Water Drainage Problems: Clogs in the filter or drain hose can cause water to pool at the bottom of the dishwasher.
• Control Panel Malfunction: Digital controls may become unresponsive or display error codes due to electrical faults or sensor issues.
• Leaking: Leaks often occur from worn door seals or loose hose connections.

Tumble Dryers

• No Heat or Overheating: The heating element or thermostat may fail, causing the dryer to either stop heating or overheat. Blocked lint filters can also cause overheating.
• Drum Not Spinning: Issues with the motor, belt, or drum rollers can prevent the drum from turning, leaving clothes damp.
• Moisture Sensor Problems: Smeg dryers with moisture sensors may shut off prematurely if the sensor malfunctions, resulting in incomplete drying cycles.

Stove Ovens

• Uneven Heating: Smeg ovens may experience uneven cooking due to faulty heating elements or malfunctioning convection fans.
• Temperature Inaccuracy: Thermostat or control board issues can cause the oven to fail to maintain the set temperature.
• Ignition Problems (Gas Models): In gas ovens and cooktops, ignition may fail due to clogged burners or faulty igniters.
• Control Knobs Stiff or Not Working: The knobs may become stiff over time or stop functioning properly, requiring replacement.

Refrigerators and Freezers:

• Temperature Fluctuations: Smeg refrigerators might not maintain a stable temperature due to compressor or thermostat problems.
• Frost Build-up: Frost can accumulate in no-frost models if the defrost system malfunctions, including the defrost heater or timer.
• Water Leakage: Leaks may result from a blocked defrost drain or faulty water inlet valves, especially in models with water dispensers.
• Excessive Noise: A noisy refrigerator is usually due to issues with the compressor or evaporator fan.

Commercial Dishwashers:

• Water Pressure Issues: Low water pressure can lead to poor cleaning performance, typically caused by blockages or pump malfunctions.
• Heating Problems: The dishwasher may not heat water adequately, often due to a broken heating element or thermostat failure.
• Motor and Pump Failures: Heavy use in commercial settings can lead to motor or pump burnout, affecting the dishwasher’s functionality.

Commercial Ovens and Cooktops:

• Inconsistent Heating: This is a common issue with commercial ovens, caused by faulty heating elements or thermostat problems.
• Ignition Issues (Gas Models): Commercial gas cooktops may face ignition problems due to clogged burners or malfunctioning ignition systems.

Commercial Refrigeration Units

• Compressor Failures: Over time, commercial refrigerators may experience compressor breakdown due to constant heavy usage, affecting cooling performance.
• Door Seal Wear: Worn door seals in commercial refrigerators can cause cool air to escape, leading to inefficiency and increased energy consumption.

Feel free to contact us for any assstance with your Smeg electrical appliances, both and home and commercial. We have Technicians available to serve you within and around Cape Town.