Speed Queen Appliances
Repairs & Service Centre

Common Faults and Problems with Speed Queen Appliances

• Excessive Noise or Vibration: Speed Queen top load washers are known for their solid build, but excessive noise can occur if the machine is not leveled properly or if the suspension springs are worn.
• Drainage Issues: Some users report drainage problems, often due to blocked drain pumps or hoses. Regularly cleaning out the drain system can prevent this issue.
• Agitator Malfunctions: The agitator, responsible for the washing action, may wear out or become less effective over time, leading to poor washing performance.
• Timer Malfunction: The washer’s timer can occasionally fail, disrupting the wash cycle. This issue often requires a replacement timer to restore proper function.

Front Loader Washing Machines

Front Load Washing Machines

• Door Lock Issues: Speed Queen front loaders have durable door locks, but sometimes they can fail, preventing the machine from starting. This is typically caused by faulty door latch sensors or locking mechanisms.
• Water Leakage: Leakage may occur due to a damaged door seal, worn gaskets, or loose hoses. Regular inspections and maintenance can help prevent this.
• Poor Spinning Performance: If the washer isn’t spinning effectively, it might be due to an imbalanced load, a worn belt, or motor problems.
• Mold and Mildew Growth: Like many front loaders, Speed Queen models may develop mold around the door seal. Regular cleaning and leaving the door open after each wash can reduce mold growth.

Tumble Dryers

• No Heat or Overheating: Dryers can stop producing heat due to issues with the heating element, thermostat, or thermal fuse. Overheating may be caused by lint buildup, which can clog the exhaust vent and restrict airflow.
• Excessive Noise: Worn-out drum rollers, belt, or motor bearings can cause the dryer to make excessive noise, requiring component replacement.
• Failure to Start: A faulty start switch, thermal fuse, or door switch can prevent the dryer from starting.
• Poor Drying Performance: This is often due to a clogged lint filter or restricted airflow, but it could also be caused by an ineffective heating element or thermostat.

Washer-Dryer Combos

• Long Drying Times: This can be due to overloading, lint blockages, or a malfunctioning drying element.
• Condensation Issues: In washer-dryer combos that use condensation drying, humidity sensors can malfunction, leading to inadequate moisture removal and damp clothes after the cycle.

Commercial Appliances

Commercial Washing Machines

• Pump and Drain Issues: With high usage in commercial environments, drainage problems may arise more frequently, often due to blocked pumps or worn hoses.
• Vibration and Noise: Frequent, heavy-duty use can wear down suspension components, leading to excessive vibration and noise.
• Door Lock and Sensor Failures: In front-load commercial models, door lock failures or sensor malfunctions may occur, preventing operation until the lock or sensor is repaired.
• Error Codes: Commercial washers often use error codes to diagnose issues like load imbalance, water inlet failure, or motor overload, requiring troubleshooting based on the specific code.

Commercial Tumble Dryers

• Overheating: Heavy use can lead to overheating, often due to clogged lint traps or blocked exhaust vents, which can cause the thermal fuse or thermostat to fail.
• Motor Wear and Tear: Due to continuous operation, the motor may experience more wear, resulting in reduced performance or complete failure.
• Timer and Control Panel Malfunctions: Commercial dryers may experience control panel issues, especially in high-humidity environments where electronic components can degrade over time.
• Coin or Card Mechanism Jams: In coin- or card-operated models, the payment mechanism can jam, preventing the machine from starting until the jam is cleared

Feel free to contact us for any assstance with your Speed Queen electrical appliances, both and home and commercial. We have Technicians available to serve you within and around Cape Town.